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Appletree telephone answering service gives your business an edge by answering calls 24 hours a day. Capture sales, provide outstanding and on-demand customer support, and reduce staffing costs with Appletree's powerful and easy-to-use telephone answering service and call center service features.
Our call center services can be customized to meet any need. Appletree's live call center agents are available 24 hours a day to help your customers order products, make donations, get important information about your products and services, and more. We also offer bilingual call center services. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.
Customer abandonment is one of the most significant challenges facing web site operators in the rapidly changing global marketplace. Live Appletree WebChat offers your site browsers rapid, effective and friendly customer service and information that is both proactive and cost-effective.
Learn more about our Live WebChat
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| Virtual Receptionist |
| Performing the duties of a traditional secretary with the added benefit of always being available. Live Virtual Receptionists also known as a "remote receptionist" will help your business succeed by professionally answering your calls, scheduling appointments, dispatching to your on-call staff, and providing your customers with the same care they have come to expect from you. |
| Web OnCall |
| Ensure accuracy and save time by managing your on-call schedule online. Avoid faxing or calling in to make last minute personnel changes. |
| Web Messaging |
| As easy as checking email, Web Messaging allows you and your staff to stay on top of your business from anywhere. |
| Intelligent CheckOut |
| Activate your telephone answering services without waiting. Simply call your forwarding telephone number and an automatic attendant will let you know that you were successful. |
| Intelligent Dispatching |
| Combined with Web OnCall, Intelligent Dispatching ensures that we call who you want, when you want, and for what reasons. |
| eCalendar |
| Managing your company's busy schedule is easy when Appletree does it for you. eCalendar is integrated with our agent software and with your office. Watch your productivity skyrocket while we schedule patient appointments, real estate tours, and legal consultations. Combined with 24 hour support, your office will never close and you will never miss an opportunity. |
| eReply |
| In this fast paced world you need a way to communicate in the most efficient way possible. eReply is your solution by enabling you to instantly respond to messages you receive from Appletree. Not having to call in to your answering service means you have more time to run your business. |
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Appletree Answering Service is committed to helping the environment and to making it easier for our customers to receive their monthly invoices. In an effort to reduce our reliance on paper, we have implemented a Go Green campaign at each of our call centers. Appletree customers now have the option to receive invoices, company newsletters, and telephone answering service news via email. Go Green. Just another reason why a call to Appletree Answering Services is a Great Call! |